FAQ
❓ Frequently Asked Questions (FAQ)
🐾 Orders & Shipping
Q: How long does shipping take?
A: Standard delivery usually takes 7–14 business days, depending on your location. You’ll receive a tracking link as soon as your order is shipped.
Q: Do you offer international shipping?
A: Yes! We ship worldwide. Shipping costs are calculated at checkout based on your country.
🐾 Products
Q: How do I know which size to choose?
A: We recommend checking our Size Guide on each product page. If you’re unsure, choose the larger size for comfort.
Q: Are your products safe for dogs?
A: Absolutely. All of our products are designed with your dog’s safety, comfort, and durability in mind.
🐾 Returns & Refunds
Q: What is your return policy?
A: We offer a 14-day return policy. If you’re not satisfied with your order, you can return it in its original condition for a refund or exchange.
Q: What if my product is damaged or defective?
A: Contact us within 7 days of delivery, and you'll get a free replacement.
🐾 Payments
Q: What payment methods do you accept?
A: We accept major Credit Cards, Apple Pay, and other secure payment methods at checkout.